This website is operated by Torque Omni-Channel Limited, registered in England and Wales under number 04946413 whose registered office is at The Torque Building, Wortley Moor Road, Leeds, West Yorkshire LS12 4JH, United Kingdom. In these Terms of Service, ‘we’ (and ‘us’ or ‘our’) refers to Torque Omni-Channel Limited and its affiliates. Our VAT number is GB 995 3397 58.
These Terms of Service apply to all goods ordered through this website. Please read these Terms of Service carefully. You can print them off, or store them in your computer or other device, for future reference.
By visiting our website and/ or purchasing something from us, you agree to be bound by the these Terms of Service, including those additional terms and conditions and policies referred to below and available by hyperlink.
These Terms of Service apply to all users of our website, including browsers, vendors, customers, merchants, and/ or contributors of content. SECTION 2 - USE OF OUR WEBSITE
You may access our website solely for your own personal use. You must not use our website for any illegal or unauthorized purpose or in breach of any laws in the place where you live (including but not limited to copyright laws).
By agreeing to these Terms of Service, you represent that you are over 18, or that you are over 18 and have given your consent to allow any of your dependants to use this website.
You must not transmit any worms or viruses or any code of a destructive nature through our website.
A breach or violation of any of the Terms of Service will result in an immediate termination of your use of our website.
Any new features or tools which are added to our website will also be subject to these Terms of Service. You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. You should check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
Our website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 3 - RIGHTS IN OUR WEBSITE
Our website and its content (including any text, graphics, sound, photographs, videos, data or other materials) is protected by copyright, database right and other intellectual property rights. All rights in such content are reserved.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our website or its content without our written consent. SECTION 4 - ONLINE STORE TERMS Orders
When you place an order with us, this does not mean we have accepted the order. We reserve the right to refuse any order you place with us. No contract exists between you and us for the sale of any goods until we accept your order and send you confirmation by email to the email address you have given. Once we do so, there is a binding legal contract between you and us.
The contract is subject to your right of cancellation in certain cases (see below Returns/Cancellations). Products shown on our website
All goods shown on our website are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, we will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit or debit card for the goods.
The goods are not intended for resale. This includes not reselling the goods through a third party website or organisation such as Amazon or Ebay. We reserve the right not to supply goods to individual customers in response to orders where it is reasonable to assume they will be on-selling them.
The description of any goods you order will be as shown on our website at the time you place your order. We have made every effort to display as accurately as possible the colours and images of the goods that appear on our website but we cannot guarantee that your computer monitor's display of any colour will be accurate.
All descriptions of products are subject to change at any time without notice, at our discretion. We reserve the right to discontinue any product at any time.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Please note that this website and our online store are intended for non-commercial customers only. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors. Prices
The price for the goods will be as shown on our website at the time the order is placed inclusive of VAT.
In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the section of our website about delivery.
We will confirm the total price (including delivery charges and VAT) before you place your order.
The prices for our products shown on our website are subject to change without notice. We make every effort to make sure that the prices shown on our website are accurate at the time you place your order. If, by mistake, we have under-priced an item, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit or debit card for the goods. Payment
Payment can be made using Visa, MasterCard, Solo, Maestro or PayPal. Please note that all payments are processed at the time that the order is placed. Delivery
Please see Delivery Information
for further information regarding delivery. Returns/Cancellations
Please see our Returns Policy
for information regarding returns or cancellations. Guarantee
We are under a legal duty to supply goods that are in conformity with the contract. For certain goods we offer a specific guarantee (for which see our Returns Policy
Please see our Contact Information
for details of after sales assistance or complaints.
Nothing in these Terms of Service will affect your legal rights as a consumer. SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made through our online store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
. SECTION 6 - THIRD-PARTY LINKS
Third-party links on our website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites or their content, and we do not warrant and will not have any liability or responsibility for any third-party websites or their content, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. SECTION 7 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and will be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may (but have no obligation to) monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. SECTION 8 - THIRD-PARTY LINKS
We take all reasonable precautions to keep the details of your order and payment secure but, unless we are negligent, we will not be liable for unauthorised access to information supplied by you.
We will only use the information you provide about yourself for the purpose of fulfilling your order, or to notify you of similar goods that we supply and that may be of interest to you from time to time, unless you agree otherwise. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to us at the address, fax number or email address shown below.
Your content (other than credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. SECTION 9 - OUR LIABILITY
All products shown on our website are for domestic use only. If you choose to use them for business purposes the amount of our liability to you will not exceed the total price of the goods, and our liability will not in any circumstances include any business or unforeseen losses that you may incur.
This does not affect any liability we may have for personal injury or death resulting from our negligence or from our fraud, or any other liability that cannot be excluded or limited by law. SECTION 10 - GOVERNING LAW
These Terms of Service and the supply of any goods will be subject to English law, and the English courts will have jurisdiction in respect of any dispute. SECTION 11 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org or by telephone on 01942 210910